Refund policy
Return and Refund policy;
- You can return the item within 14 days from the date of delivery for a refund or exchange.
- You can exchange an item due to size and colour but we cannot guarantee that we will have your size and colour of choice in stock.
Eligibility criteria for returns:
- The item must be unused and in the same condition as you received it.
- It must be in the original packaging, including all accessories, tags, and labels.
- Proof of purchase such as the receipt or order number is required.
Return process
- Contact us by email or DM us on instagram to initiate the return process.
- We will provide you with a return authorisation and instructions on how to package and send the item back.
- Pack the item securely to prevent damage during transit.
- Ship the item back to us using a trackable shipping method. The cost of return shipping will be covered by us!
- Once we receive the returned item and verify its condition, we will process your refund within 3-5 business days or start your exchange process with free delivery.
For any further questions or assistance please contact us.